Shipping policy

Shipping Policy

1. General Information
We ship worldwide, ensuring our customers receive their orders in a timely and secure manner. Please review the following shipping policy to understand our procedures and expectations.

2. Processing Time
Orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed on the next business day. You will receive a confirmation email with tracking details once your order has been shipped.

3. Shipping Rates & Delivery Estimates
Shipping rates vary based on the destination, weight, and shipping method selected. Estimated delivery times are as follows:

• Romania: 5 business days

• Europe (including the UK): 10 business days

Please note that delivery times may vary due to customs processing or other unforeseen circumstances.

4. International Shipping
We offer international shipping to most countries. However, some destinations may have restrictions. 

5. Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can track your shipment through the carrier’s website.

6. Lost or Delayed Shipments
If your order is delayed or lost, please contact us at [your support email] for assistance. We will do our best to help resolve any issues with the carrier.

7. Address Accuracy
Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

8. Contact Information
For any shipping-related inquiries, please contact our customer support team at [info@mad-street.com].

Thank you for shopping with us!